39675 Cedar Blvd
Suite 235, Newark, CA 94560

Office Hours Mon - Fri (8:30am - 5pm)
On-Call 24/7

(510) 573-4404
wecare@reliancehospicecare.com

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Every moment matters...
        Rely on us to provide a compassionate helping hand.

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Let us take care of your hospice needs.

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Personalized and Compassionate care for
YOU and YOUR Family

Hospice Care

Hospice care is a specialized care designed to provide support to you and your loved ones during an advanced illness. Hospice care focuses on comfort and quality of life, rather than cure. The goal of hospice care is to enable you to have an alert, pain-free life … to live each day as fully as possible

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About Us

Our Mission is to provide an individualized program of physical, emotional, spiritual and practical care for people in the last phases of life limiting illness. We emphasize comfort and dignity while allowing the patient to remain as independent for as long as possible.

Our Vision

Patient and families receive personalized and coordinated care in the comfort of their homes and across the community.

Reliance is your local community hospice provider. We deliver personalized hospice care to hundreds of patients and their families in the comfort of their own homes. We focus our attention on the things that matter most to our patients: trust, quality care, personal service, and comfort. We strive to provide personalized patient experience – Putting Patients First.

Putting patients first requires more than just care – it requires care that addresses every aspect of a patient’s encounter with Reliance, including the patient’s care needs, physical comfort, involvement in care decisions as well as their educational, emotional, and spiritual needs.

Our Core Values

Integrity

Excellence

Patient first

Engagement

Leadership

Accountability

Goals for Hospice Care

We are there when you need us. When families are facing serious illness,  Reliance Hospice Care helps guide the patient and their loved ones through the entire end-of-life experience. Our care is focused on providing holistic treatment (physical, social, emotional and spiritual) for the patient and their families as a whole during this complex phase of the human journey. Our goal is to ensure that the patient is comfortable and free from pain. Hospice care enables the patient and the family to spend precious time together and to make informed decisions that affect the quality of life. The team of skilled professionals and the medical director works with the patient’s physician to create an individualized care plan that meets the unique needs of each patient and family. Our staff members make regular home visits and a nurse is available 24 hours a day to answer questions or help with patient’s needs. By promoting independence, comfort, dignity and compassion, Reliance Hospice Care helps patients and their loved ones find meaning in each day.

“ Hospice is not about “giving up” , It is about taking control by maximizing the quality of life.”

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Our Services

Our goal is to enable the patient to live an alert, pain-free life and to live each day as fully as possible.

Our team approach consists of certified professionals and caregivers that provide care for the “whole person” including his or her physical, emotional, social and spiritual needs.

Financial Planning

Who pays for Hospice Care?

Medicare Hospice Eligibility Requirements

Hospice is a program of care and support for people who are terminally ill. In order to be eligible to elect hospice care under Medicare, an individual must be entitled to Part A of Medicare. Medicare allows for a one-time visit by a physician who is either the medical director of or employee of a hospice agency to:

  • evaluate the individual’s need for pain and symptom management
  • counsel the individual regarding hospice and other care options
  • advise the individual regarding advanced care planning

If you have Medicare Part A (Hospital Insurance) AND meet these conditions, you can get hospice care:

  • Your hospice doctor and your regular doctor (if you have one) certify that you’re terminally ill (with a life expectancy of 6 months or less if the illness runs its normal course).
  • You accept palliative care (for comfort) instead of care to cure your illness.
  • You sign a statement choosing hospice care instead of other Medicare-covered treatments for your terminal illness and related conditions.

Hospice Benefits

The Hospice benefit is an optional state plan service that includes an array of services furnished to terminally ill individuals.  These services include: nursing, medical social services, physician services, counseling services to the terminally ill individual and the family members or others caring for the individual at home, short-term inpatient care, medical appliances and supplies, home health aide and homemaker services, physical therapy, occupational therapy and speech-language pathology services.

Individuals must elect the hospice benefit by filing an election statement with a particular hospice.  They must acknowledge that they understand that other Medicaid services for the cure or treatment of the terminal condition are waived.   Individuals may, however, revoke the election of hospice at any time and resume receipt of the Medicaid-covered benefits waived when hospice was elected.

A hospice provider must obtain a physician certification that an individual is terminally ill and hospice services must be reasonable and necessary for the palliation or management of the terminal illness and related conditions.  A hospice plan of care must be established before services are provided.

There are four levels of hospice care: 1) routine home care where most hospice care is provided; 2) continuous home care which is furnished during a period of crisis and primarily consists of nursing care; 3) inpatient respite care which is short-term care and intended to relieve family members or others caring for the individual; and 4) general inpatient care which is short term and intended for pain control or acute or chronic symptom management which cannot be provided in other settings.

Many commercial or private insurance companies, such as Anthem, Aetna, Cigna, Blue Cross/Blue Shield, and others, include hospice care benefits as part of their health insurance policies. The number of visits, types of services and requirements for coverage vary greatly. It is therefore necessary to check each commercial insurance policy for the particular patient and situation.

In general, many commercial insurance policies require a prior hospital stay, physician’s orders and need for intermittent skilled services to cover the cost of Hospice Care Services. Commercial insurance companies are increasingly offering case management programs that provide a variety of community-based services, including Hospice Care Services, as an alternative to more expensive institutional care.

Probably the least frequent payment source for hospice care is self-pay in which hospice agency reimbursement is made by the patient, family members, or other source of private income. This source is obviously the least restrictive in terms of eligibility requirements, since it is basically a contract between a client/family and the agency.

An agency’s own admission requirements will dictate the eligibility requirements and will probably include physician’s orders at a minimum.

Many states have established special funding sources for hospice care. Please contact Reliance for your healthcare needs.

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39675 Cedar Blvd
Suite 235
Newark, CA 94560

Tel: (510) 573-4404

Fax: (520) 573-2519

Email: wecare@reliancehospicecare.com